Repairs and Maintenance – Verity Group Australia
At Verity Group Australia, we are committed to ensuring that all our SDA homes are safe, secure, and well-maintained.
Our Asset Maintenance team and trusted contractors handle repairs and maintenance efficiently to provide our residents with peace of mind.
How to Contact Us for Repairs
Our Asset Maintenance team is available to assist with repairs during business hours:
📞 Call: (08) 6157 0205
🕒 Hours: 8:30 AM to 4:30 PM, Monday to Friday (excluding public holidays)
For after-hours emergencies, we provide a 24/7 service to address urgent situations:
📞 Call: (08) ???????
During an emergency, our team will gather information about the repair and determine the urgency. If immediate action is required, a contractor will be dispatched, or a member of the Asset Maintenance team will be notified.
Non-urgent maintenance during office hours:
Best way to submit is by email or our online form, then our team triage all requests appropriately: [email protected]
SDA Maintenance Request Form
Please submit your Maintenance Requests here for our team to review, triage and respond to as soon as possible. PLEASE BE AWARE: this form is only in use and monitored during standard working hours. If outside office hours, please refer to our emergency on-call maintenance line.You can call however the team will need photos emailed also.
Non-urgent maintenance out of office hours:
As above, same process, team will get to it when back in office.
In office hours emergency:
Email [email protected] or call (08) 6157 0205
Emergency out of office:
Call (08) 6157 0205 and you will be redirected to a team member who will assist